Game Update ~ Automated Ban Punishment Offer ~ Customer Service

During the Legends on Tour 2019 Summit, the Customer Service team presented a new system to improve rule enforcement.

The most visible part of these improvements is the new in-game “offer and accept” penalty -feature. With it, the rule enforcement team can determine a penalty while issuing a ban to an account, and the player can then accept that penalty to continue playing right away! There will be no need anymore to message back and forth to get your account unbanned. Read More